Patient Portal

Signing in to your portal

The portal works in the web browser on your phone or tablet as well as on a computer. You can also use the free APPatient™ app for Apple or Android.

1. Go to westgaderm.modmedapp.com/patient-portal
   • Or open the APPatient™ app
2. Enter your first name, last name, and date of birth, then select "Confirm Identity"
3. Enter your one-time code
   • Follow the prompts to have a code sent to you, then enter it to sign in
   • No code? Check your text messages and your email's junk or spam folder, or call us at (770) 520-8561 and we can help

Prefer a username and password?

1. On the sign-in page, select "Login with Username"
2. Enter your Username
   • Your username is typically your email address, but we may have customized your username if your email address could not be used
3. Enter your Password
   • If you have never set your password, or you do not remember your password, select "Forgot Password"
   • The Password Reset page will ask you for your Username, Date of Birth, and Last Name. If you do not receive a Password Reset email, please call us at (770) 520-8561, and we can assist you in accessing your patient portal

What the portal looks like

The same portal fits your screen, whether you use a phone or a computer. The menu takes you to My Health, Appointments, Messages, My Forms, Tests and Results, and Billing. On a phone, open it with the menu button at the top left.

Sample screens from ModMed showing a test patient. When you sign in, you will see your own information.

Do your new patient paperwork online

1. After signing in, open "My Health" from the menu. On a phone, tap the menu button at the top left first.
2. Select "Medications" and enter your medications.
   • If you do not take any medications, mark that you take none
3. Select "Allergies" to enter your medication allergies, or mark that you have no known allergies.
4. Select "History" to fill in your medical conditions and surgical history, your skin conditions (including sun protection and any family history of melanoma), and your social history (smoking, alcohol and drug use, occupation, and residence).
5. Select "Insurance and Pharmacy" to review your insurance and add your preferred pharmacy, so your prescriptions go to the right place.
6. If we have sent you forms, open "My Forms", select "Start" on each one, and select "Submit Form" when you are done. "Save and Exit" keeps a form open so you can finish it later.